Vinted Shoppers Voice Frustration About Sizing Changes
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has revised its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Digital Channels Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
Vinted explained the updated approach better aligns with other platforms.
It has advised users to review their products and update the measurements by hand when needed, which has left users frustrated.
Size Classification Updates
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.
Service Background
The app has more than 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
